Expert Collision Repair
Our goal is to eliminate the hassle associated with being in a collision.
Once you drop your car off, we take care of the rest.
OUR REVIEWS DON’T LIE
and we have +200 of them with 5 stars. We pride ourselves in providing exceptional
craftsmanship and customer service.
Here’s how the Dan’s Auto Body collision repair process works:
It might seem simple to you and that’s the point! We are the ones who do all the work behind the scenes so that the experience is as hassle free as possible.
Exchange information and remember to snap pictures of license, registration and damage.
Step 1 - Contact your insurance
File a claim and ask about your deductible status and if you have rental car coverage on your policy and what’s your daily budget.
Step 2 - Call us! (978) 587-3341
We’lll give you specific instructions and advice based on your policy and the extent of the damage. This is when we we’ll take down your claim information and book your appointment.
Step 3 - Vehicle Arrives
Vehicle is towed in or dropped off at Dan’s. *If your car is considered not safe to drive, you’ll be able to drop off ASAP. Find out about what is considered “unsafe to drive” bellow.
Step 4 - Kick back and relax
Trust the process, your car is in good hands! We provide regular updates through text message, email and phone.
Step 5 - We deal directly with insurance
We deal directly with your insurance company regarding repairs and will request a supplement if additional parts/repairs are needed that might have been missed in the initial appraisal.
Step 6 - Vehicle is repaired
Once it has been restored to pre-collision conditions and it’s been detailed we will schedule vehicle pickup with you. At pickup, you can leave your rental here and the agency will pick it up.
Need a rental?
If you have rental on your policy or if you will be paying for your rental, we will call and set up the rental for you. The rental company picks you up from our office and takes you to their office where you fill out some quick paperwork and then you’re on your way. When your car is repaired you can leave the rental at our office and it’s picked up.
Here’s why you don’t see us listed as a “preferred shop” for your insurance company. Unfortunately, this kind of referral relationship can often create a conflict of interest as the body shop may consider the insurance company to be their customer and their top priority, at the expense of the vehicle owner. Our customer is always our number one priority. As a consumer, it’s important for you to understand that it’s in the insurance company’s interests for you to have your car repaired at a “preferred shop”. With the insurance company in control, they may try to dictate the kinds of parts and the repair procedures that will be used. This is rarely in your best interests, and mainly serves the interests of the insurance company.
Dan’s Auto Body will negotiate with the insurance company on your behalf, making sure that your vehicle is repaired in the best and safest way possible. Don’t let your insurance company STEER you to another shop with phrases like:
“That shop isn’t on our preferred network”;
“We can’t warranty the work performed at that shop”
“That shop charges for parts and procedures that aren’t necessary”
“The charges at that shop are higher”
“Claims take longer to settle at that shop”
It is your right to have your car repaired wherever you prefer.
We accept all insurance companies: Progressive, Liberty Mutual, Commerce, Mapfre, Geico, Safety, etc.
Contact us immediately if your car has:
1. A leaking radiator. If you can smell anti freeze your radiator may be compromised and may cause your vehicle to overheat.
2. A hood that will not stay closed.
3. A cracked windshield causing visibility issues.
4. Broken Head or Tail lamps
5. Missing or broken Mirrors.
6. Doors Not Opening Or Closing Properly.
7. Wheels not aligned.
You may be able to drop off your car and be immediately put into a rental due to your car being unsafe do drive.
For our Automotive Paint, we use PPG Envirobase®. With its advanced waterborne basecoat, it provides best-in-class color accuracy and durability. It’s now the leading premium waterborne paint system in North America. We are proud to work with a product that allows us to be on the cutting edge of the latest refinish technology while reducing VOC emissions.